Ingrid Mcalpin
Chief Information Officer
Wollongong City Council
09:20
Opening remarks from the chair
09:30
How emerging technology can offer government new ways of delivering services and products
- Embracing innovative technology to grow and diversify local economies
- Providing new channels to the community to engage with government
- Empowering the constituents to self-service and get the information they need
Nabil Saleh
Chief Information Officer
Woollahra Council
10:00
CIO Panel Discussion: Transforming technology services in local government
- How do you overcome the challenges of legacy applications and an aging IT infrastructure?
- Are partnerships and collaboration the answer to transformation?
- Is there a way to manage risk and technology decisions to become fast and agile?
Moderator:
Ingrid Mcalpin
Chief Information Officer
Wollongong City Council
Panellists:
Nabil Saleh
Chief Information Officer
Woollahra Council
Simona Dimovski
Chief Information Officer
Sutherland Shire Council
Fresia Segovia
Chief Information Officer
Georges River Council
10:40
Future of Data Protection, Backup & Recovery
As the volume of data continues to grow at an exponential rate, local government is increasingly aware of the potential impact of this growth and risk to their operational continuity. Local government must approach data management expertly and look to new approaches to transform their operations and thrive in the digital economy.
Karl Thomson
Senior Pre-Sales and Professional Services Engineer APAC
StorageCraft
11:05
Meet the latest tech, product and service suppliers in our virtual exhibitor lounge
11:25
Take a break, make tea and make connections with other attendees and speakers in our interactive virtual networking lounge
11:40
CASE STUDY: Council amalgamation: making it a success
Discover how following a council amalgamation, Fresia and her team delivered 28 transformation programs in just 30 months. All the while continuing to deliver frontline services and bringing together council teams to achieve objectives.
Fresia Segovia
Chief Information Officer
Georges River Council
12:10
Strategies for making informed decisions to reduce risk
- What tools can you access to get the big picture?
- What quality of information do you need to make informed decisions?
- How do you stay up to date?
Geoffroy Thonon
Operations Manager
AusCERT
12:25
CASE STUDY: How Mitchell Shire Council began their digital transformation
- Delivering transformation across the customer experience
- How focusing on the right resourcing is delivering success
- Working through budget / resourcing challenges
Sarah Clark
Manager Information & Business Transformation
Mitchell Shire Council
12:55
Virtual Roundtables
Join our virtual breakout rooms for a 2-way deep dive into the topic that means the most to you. Choose 2 out of 4, 30 minutes roundtables.
1. Digital transformation: Putting the customer into the centre of everything you do
Ingrid Mcalpin
Chief Information Officer
Wollongong City Council
2. Choosing the right projects to deliver value quickly
Simona Dimovski
Chief Information Officer
Sutherland Shire Council
3. Bringing data to the foreground
David Jackson
Information Services Manager
Cardinia Shire Council
4. Building and maintaining a culture to support digital innovation
Shay Namdarian
GM, Customer Strategy
Collective Campus
13:55
Closing remarks from the Chair
14:00
End of DigiTech.Local.Gov 2020