Ingrid Mcalpin
Chief Information Officer
Wollongong City Council
08:50
Opening remarks from the chair
THE TECHNOLOGY - ITS IMPACT ON PEOPLE & SERVICES
09:00
How emerging technology can offer government new ways of delivering services and products
- Embracing innovative technology to grow and diversify local economies
- Providing new channels to the community to engage with government
- Empowering the constituents to self-service and get the information they need
Nabil Saleh
Chief Information Officer
Woollahra Council
09:30
Partner Presentation
10:00
CIO Panel Discussion: Transforming technology services in local government
- How do you overcome the challenges of legacy applications and an aging IT infrastructure?
- Are partnerships and collaboration the answer to transformation?
- Is there a way to manage risk and technology decisions to become fast and agile?
Moderator:
Ingrid Mcalpin
Chief Information Officer
Wollongong City Council
Panellists:
Nabil Saleh
Chief Information Officer
Woollahra Council
Simona Dimovski
Chief Information Officer
Sutherland Shire Council
Fresia Segovia
Chief Information Officer
Georges River Council
10:45
Morning tea
11:15
CASE STUDY: Making IT a success, council amalgamation
Discover how following a council amalgamation, Fresia and her team delivered 28 transformation programs in just 30 months. While continuing to deliver frontline services and bringing together council teams to achieve objectives.
Fresia Segovia
Chief Information Officer
Georges River Council
11:45
CASE STUDY: Digitally Transforming Wollongong City Council
- Putting the Customer in the centre of everything we do.
- Providing a clean user experience with immediate, simplified access to services
- Exploring the idea of city-as-a-Service platform
Ingrid Mcalpin
Chief Information Officer
Wollongong City Council
12:15
Networking lunch
DELIVERING VALUE AND SUCCESS QUICKLY
13:15
Saving money from day one - choosing the right projects to deliver value quickly
Simona Dimovski
Chief Information Officer
Sutherland Shire Council
13:45
CASE STUDY: Cardinia Shire Council bringing data to the foreground
- Providing decision makers with near real time access to important data
- Automating processes and increasing the speed and accuracy of data sharing
- Creating transparency from data and showing the community what we’re doing and how it affects them
David Jackson
Information Services Manager
Cardinia Shire Council
14:15
CASE STUDY: How Mitchell Shire Council began their digital transformation
- Delivering transformation across the customer experience
- How focusing on the right projects delivered success
- Creating bridges between teams to bring them on the journey
Sarah Clark
Manager Information & Business Transformation
Mitchell Shire Council
14:45
Keeping your city secure
Once there is a breach in a council’s network, the entire city is vulnerable.
Everyone must get smart on cyber protection.
- Cybersecurity for the built environment – dealing with a council’s unique challenges
- Adapting to an expanding digital threat surface to deliver cyber resilience
- Responding to an escalating cyber threat
Speaker TBC
15:15
Closing remarks from the Chair & close of conference